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Support Services are billable and can be paid either by
Support Agreement or by Credit Card. Requests received from
non-Support Agreement customers will require a credit card number prior
to work being performed. A Representative will contact you to
obtain payment information if a Support Agreement is not already in
place. For more information on our Support Agreement
options, please send email to
sales@rcrest.com.
To submit your support request, please send email to
support@rcrest.com.
Include the following information:
- Your complete contact information including phone numbers
and email address.
- A detailed description of the problem
- Please see
Contact Us for our office
hours.
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